The Partner Every Payer Needs
At Gateway EDI, we believe that to improve your business, we must understand the way it works. It is this understanding, coupled with our dedication to customer service that has made us an industry leader in electronic transactions.
Our company was founded by a practicing pediatrician. Our representatives average 11 years in the health care industry, working with organizations ranging from payers to practices to software development companies. This extensive range of experience gives us unmatched expertise. As well as the ability to build partnerships that connect you with providers in the most productive, efficient way possible.
Gateway EDI provider benefits also benefit you.
The outstanding service that defines our partnership with providers means fewer provider calls for you. Gateway EDI clients call you less often, because of the service they receive from us.
To help reduce your overall calls, we can also work with your call center to evaluate statistics for Gateway EDI submitters, identify education needs and plan joint seminars to address any EDI issues.
Our partnership provides valuable reporting advantages.
Gateway EDI’s unique electronic reporting options can substantially reduce your paper claims. We focus on marketing to paper submitters, and work to identify provider issues that impede EDI. We also monitor paper claims for electronic submission opportunities, and help clients convert from paper to electronic processing.
That’s just one way our reporting process improves the way you do business. Our standardized reports make valuable data easy to read and use. In addition, our reports keep your responses organized with readily identifiable categories for accepted and rejected claims, grouped by payer.
We’re your proven partner for electronic transactions.
At Gateway EDI, we know that little things make a big difference. This ethic accompanies us not only in the service of our products, but also in the building and maintenance of all of our partnerships.
We bring our service ethic to every project, processing millions of transactions daily for providers in all 50 states and Guam.
We’re ready to do the same for you. With nationwide, industry-leading service you can depend on 24 hours a day, 7 days a week.
Our customer service makes every partnership complete.
At Gateway EDI, we believe in partnerships. More important, we believe in promoting them. That’s why we encourage regular meetings with our payer and provider partners, to discover and discuss opportunities for increasing volume, overcoming issues and realizing better performance.
In addition, we work to improve your auto-adjudication by defining goals, and focusing on areas where we can help raise your percentage. We can also help you increase your transaction volumes by aligning your plans with our projects.
Finally, we help you increase EDI awareness, through training events such as Gateway EDI functions and payer seminars. We also help train your staff by conducting payer presentations to explain the benefits of EDI, and the tools used by Gateway EDI. In addition, we provide ongoing information on payer issues through our newsletters and website.
Gateway EDI, Inc. believes its partnerships to be the cornerstone of its existence. We offer clients and payers many benefits with their affiliation. To learn more about the benefits of a payer partnership with Gateway EDI, please call 800.969.3666 or email us.
